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Frequently asked questions
General
We can produce small quantities. However, depending on the type of product, the larger the quantity, the lower the cost per unit.
Laser engraving is very durable. Generally, the laser removes some of the surface material, making it much more resistant than ink.
We do delivery, but you will be charged for it.
We mostly work with wood, plastic, leather, glass & metal. For other materials inquiries, we can always do tests on your pieces. We have different technologies for various types of material.
The most convenient file format is .svg, which is vector-based. However, if you're not familiar with this type of file, we can work with any image file. Do note that it is important to provide us with a file of the highest quality possible to ensure optimal results.
We have a machine that can cut up to 4 feet by 8 feet. However, this type of cut is not available for all types of material.
Production time depends largely on the type of work and the quantity, but especially on material availability. To offer you the best possible price, we don't maintain a large inventory. However, our suppliers are fast, and we can get the materials within 3 to 4 business days. A single engraving only takes a few minutes to complete, so we can usually do it on the same day or the next day once we have received the materials.
The maximum standard thickness is from 3 to 5 mm. Although we can cut up to 10 mm, this option is not available for all materials and may affect manufacturing times.
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